Privacy Policy

Last updated: September 12, 2024

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.
Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Application means the software program provided by the Company downloaded by You on any electronic device, named TechLab
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to TechLab.
Country refers to: Vietnam
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Application.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

DATA CONTROLLER

MeetFriend provides services to users throughout the world.

However, MeetFriend processes personal data inside of the United State only.

MeetFriend does not transfer data of its users outside of the United States.

MeetFriend's data controller is:

MeetFriend, Inc.

In Summary…

Regardless of your location, MeetFriend is the only controller of your personal data all your data is located within the United States, and none of it is transferred outside of the United States.

THE DATA WE COLLECT FROM YOU

In order for you to utilize our Services, including but not limited to, creating a user account and being matched with other users, we collect the following data from you:

2.1 Data You Provide

Account Creation: MeetFriend collects certain personal data from you when you create or update your account and/or sign-up for the Services. This may include contact information (such as your full legal name, physical address, email address, gender, birthday, phone number), a photograph, occupation, current city, and payment and/or billing information (including your credit card number and billing address). To add certain content such as pictures to your account, you may grant us to access your device, including its camera or photo album. You may also provide what is classified as “special categories” of personal data under applicable law, such as your race, ethnicity, religion, philosophical or political views, and information relating to your sex life or sexual orientation. By choosing to provide this data, you consent to our processing of that data, which consent may be revoked by you at any time.

Correspondence with MeetFriend: MeetFriend may collect personal data from you if you contact us for customer service purposes and to resolve any issues or answering any questions you may have. In addition, if you participate in any surveys or research groups, we will also be collecting your insights into our products and services, as well as responses to any questions or prompts included in such surveys or research groups. If you choose to enter into any contests we offer, we will also be collecting any data from you that is required to register for entry.

Data You Provide Through Facebook: In order to register for certain Services, you will be asked to sign in using your Facebook account. If you do so, you are authorizing us to access and process certain private data connected with your Facebook account, including, your name, email address, birthday, work history, education history, current city, pictures stored on Facebook, and the names, profile pictures, relationship status, and data about your Facebook friends.

Referrals: We encourage you to refer your friends to use our Services by sending us your friends' email addresses or phone numbers. We will keep this data in our database, and enable you to send these friends a one-time email or text message from your device containing your name and inviting them to use our Services. This email will also include instructions on how to opt out and unsubscribe from our email list. You agree that you will not abuse this feature by entering the email addresses or phone numbers of those individuals who would not be interested in using our Services.

Matching with Users: When you use our Services, and are matched with another user, you may be communicating with that other user. In such an instance, we may be receiving content on your behalf, anonymizing such data, then distributed it to another user.

2.2 Data We Automatically Collect When You Use the Services

When you access or use our Services, we automatically collect data about your use of the Services, including:

Log Data: Whenever you user our Services, we collect data automatically that your browser sends to us that is called Log Data. This Log Data may include data such as your computer's Internet Protocol (“IP”) address, browser version, pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Device Data: We collect and store data about the computer or mobile device you use to access our Services, including your mobile device's unique ID number (e.g., IMEI, AD ID), your geographic location, the hardware model, operating system and version.

Email Data: Email messages we send to you may contain code that enables our database to track your usage of the e-mails, including whether the e-mail was opened and what links (if any) were clicked.

Usage Data: We may collect data about your participation and actions within our Services, such as the accounts you view, how you browse the Services and related insights. It can also include the various functions and features that you use, the connections you make, others you invite or refer to the Services and searches you perform.

In order to collect this data automatically, we may use certain analytics tools incorporating tracking technologies that recognize your device and compiles data about you. One example includes the use of cookies. For more information, please see the section titled Policy on Cookies and Similar Technology.

In Summary…

We collect personal data from you when you use our Services, create a user account or engage in any communications with us. We also automatically collect certain data when you visit or otherwise use our Services through the use of cookies or other similar tracking technologies. We also collect certain personal data from you when you authorize us to access your Facebook profile. If you refer a friend, then we may also have the name and contact information of that individual. Part of the data automatically collected includes data from your device and network.

3. HOW WE USE YOUR DATA

We use the data that we have about you to provide to personalize our Services so that they can be more relevant and useful to you and others. We collect, store and use your personal data to provide our Services to you as follows:

3.1 Account Administration

Your personal data is necessary to allow you to utilize the basic functionality of the Services, which includes: (i) creating and updating your user account; (ii) verifying your identity; (iii) processing payments; (iv) providing you notices about your account, such as for renewal and expirations; (v) notifying you about changes to our Services; (vi) providing customer support, such as responding to emails, questions, comments, requests and/or complaints sent by you to MeetFriend; (vii) performing internal operations necessary to provide our services, including to troubleshoot software bugs and operational problems; (viii) investigating or addressing claims or disputes relating to your use of the Services, or as otherwise allowed by applicable law, or as requested by regulators, government entities, and official inquiries; (ix) storing information about your preferences so that we may customize our Services according to your individual interests; and (x) recognizing you when you return to our Services.

3.2 Matching Communications

When both you and your match explicitly express mutual interest by both clicking the “LIKE” button within the Services, we will seek to connect you with him/her by sending you a notification through the application. However, note that your match will now be aware of your actual phone number you provided to us as we do not share your phone number with your match during this process; all match communications are kept within the application for your protection. We will also share your first name at this time with your match. Your use of MeetFriend is not contingent upon agreeing to receive text messages.

3.3 Company Communications

We will contact you through email, mobile phone, notices posted on our websites or applications, messages to your account, and other ways through our Services, including text messages and push notifications. We will send you messages about the availability of our Services, security, or other service-related issues. We also send messages about how to use the Services, network updates, reminders, matches and promotional messages. You may change your communication preferences at any time. However, please be aware that you cannot opt-out of receiving service messages from us, including service announcements, security alerts, update notices, or other administrative messages.

3.4 Marketing & Advertising Communications

We may send emails to you for marketing and advertising purposes, such as for newsletters, new product offerings, special discounts, event notifications, and special third-party offers.

3.5 Online Surveys

We may periodically contact our users to conduct voluntary user surveys. We encourage our members to participate in such surveys because they provide us with important information regarding the improvement of MeetFriend. We do not link the survey responses to your name or email address, and all responses are anonymous.

3.6 Development of the Services

We use the private data we receive, including feedback, to: (i) monitor and analyze trends; (ii) further develop our Services in order to provide you and others with a better, more intuitive and personalized experience; (iii) drive membership growth and engagement on our Services; (iv) to better help match users to each other; (v) to speed up your searches; and (vi) to estimate our audience size and usage patterns.

3.7 Industry Related Research & Publications

We use the data gathered from you and about your use of our Services to continue our research into successful relationships, including how to create and foster these relationships, so that we may continue to improve our Services..

In Summary…

We use your data to help provide the Services to you, to further develop and personalize the Services, to be able to match you with other users, to be able to communicate with you, to conduct services, to conduct research, and to send you marketing communications.

4. WHO WE SHARE YOUR DATA WITH

4.1 Users You Match With

We share your data with other users of the Services with whom you match with, and as such, our Services allow for the viewing and sharing of your personal data. For example, your Facebook friends' names and one profile picture can be shared with your matches who are already friends with these Facebook friends.

4.2 With Third Party Service Providers

We share the data we collect from you, including aggregated together with non-PII data, with third party service providers. This may include:

Payment processors and facilitators;

Technology providers (e.g., cloud storage providers);

Consultants, lawyers, accountants and other professional service providers;

Data analytics providers; and

Marketing service providers

4.3 With Investigators, Governmental Bodies, Authorities or Law Enforcement Agencies

We may share your data if we believe it is required by applicable law, regulation, operating agreement, legal process or governmental request, or where the disclosure is otherwise appropriate due to a safety or similar concern. This includes sharing your data with law enforcement officials, government authorities, or other third parties as necessary to enforce our Terms of Use, user agreements or other policies, as well as to investigate and protect MeetFriend or its users from fraudulent, abusive, inappropriate, or unlawful use of our Services.

4.4 With Potential Buyers or Investors

We may share your data with others in connection with, or during negotiations of, any merger, sale of company assets, consolidation or restricting, financing, or acquisition of all or a portion of our business by or into any another company, or as part of bankruptcy, liquidation, or similar proceeding, in which personal data held by MeetFriend about its users is among the assets transferred.

4.5 With Other Parties You Consent To

We may share your data with any other third parties other than as described in this policy if we notify you and you consent to the sharing.

4.6 With Marketers and Advertisers

Currently, MeetFriend does not sell or share your data with third parties for marketing or advertisement purposes. However, we may elect to participate in interest-based advertising and direct marketing campaigns where we use third party companies to serve you targeted advertisements and marketing campaigns based on you're the data we collect from you.

In Summary…

We may share your data with any third parties who help us provide our Services. We may also share your data when we believe it is required by law or to help protect the rights and safety of you, us or others.

5. HOW LONG WE RETAIN YOUR DATA

MeetFriend only retains user profile and other data as long as you have a user account and utilize the services.

However, since we are subject to compliance with different laws in place around the world relating to regulatory, tax, insurance or other requirements in the field in which it operates, MeetFriend will maintain data related to the foregoing, which may include transaction history, for seven (7) years. Thereafter, MeetFriend will delete such data in accordance with applicable laws.

In Summary…

We maintain your personal data as long as you have an active user account. We can delete your user account upon request, but will still be required to maintain certain personal data to comply with legal obligations for a period of seven (7) years after removal of your account.

6. YOUR RIGHTS RELATING TO THE USE OF YOUR DATA

We at MeetFriend want you to have complete control of your data, and therefore, you always have the right to:

Access any of your personal data we hold about you;

Review and/or edit your personal data;

Ask us to erase any personal data we hold about you;

Ask us to not use your personal data for direct-marketing purposes;

Restrict the way we process your personal data;

Have your personal data provided to a third-party provider of services;

Withdraw your consent at any time for any instances where you provided your consent;

Have a copy of any personal data we hold about you; and

Object to our processing of your personal data.

You may review or edit your profile as you wish by logging into your MeetFriend account.

In Summary…

7. HOW WE SECURE YOUR DATA

We use Secure Sockets Layer (SSL) software to encrypt the data you enter on our Services in order to protect its security during the transmission of data. When storing data, we protect its security by encryption and pseudonymization of critical data. When our payment processor process credit card data and payments, the credit card is subject to tokenization and strong security measures.

We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer data. Our security procedures require us in some cases to request proof of identity before disclosing personal data to you. To protect against unauthorized access to your account and data, we implement session management and login expiration mechanisms. As an additional safety measure, be sure to sign off when you finish using your account and your computer.

Although we use reasonable organizational, technical and administrative measures to protect your personal data, it is unfortunately true that no data transmission over the Internet can be guaranteed to be 100% secure. Consequently, please note that while we do our best to protect your personal data, we cannot fully guarantee the security of any personal data you transfer over the Internet. Any transmission of personal data is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained in our Services.

8. SPECIAL INFORMATION FOR INDIVIDUALS LOCATED IN THE EUROPEAN ECONOMIC AREA

Beginning May 25, 2018, the processing of personal data of users within the European Economic Area (EEA) is subject to the EU General Data Protection Regulation (“GDPR”). This section summarizes MeetFriend's grounds for processing personal data under the GDPR, and the rights of such users as it relates to MeetFriend's handling of personal data.

A. EU User Rights

If you are located within the EEA, you have the following rights with respect to how MeetFriend handles your data:

Requesting Explanations of What Data of Yours MeetFriend Stores and How It Is Used - You have the right to request an explanation of the data that MeetFriend has about you and how MeetFriend uses that data.

Requesting Copies of Your Data - You have the right to receive a copy of the data that MeetFriend collects about you if collected on the basis of consent or because MeetFriend requires the data to provide the services that you request.

Requesting Correction to Your Data- If MeetFriend has data about you that you believe is inaccurate, you have the right to request correction of your data.

Requesting Your Data to be Transferred: Upon your request, we will transfer your data to a third party.

Filing an Objection or Complaint – Users in the EAA have the right to object to MeetFriend's processing of personal data, including for marketing purposes based on profiling and/or automated decision making. MeetFriend may continue to process your data notwithstanding the objection to the extent permitted under GDPR. Users in the EAA also have the right to file a complaint relating to MeetFriend's handling of your personal data with their local Data Protection Authority (“DPA”).

B. Legal Basis for Processing Your Data

The GDPR requires that companies processing the personal data of EEA users do so on the basis of specific legal grounds. As such, MeetFriend will only process your personal data in the following situations:

The Processing is Necessary to Perform Our Contract with You. MeetFriend must collect and use certain data in order to provide its services that you have contracted with MeetFriend for. This includes user data that is necessary to establish and maintain your account, facilitate matching and processing payments. Collection and use of this data is a requirement for using MeetFriend's services.

The Processing is Necessary for MeetFriend's Legitimate Interests. MeetFriend collects and uses personal data to the extent necessary for its legitimate interests, which includes: (i) to provide customer support; (ii) to optimize our service and develop new services; (iii) for research and analytical purposes; (iv) to enforce MeetFriend's Terms of Service; and (v) to provide you notices about changes to our services.

Your Explicit Consent is Given. MeetFriend may collect and use your data on the basis of your consent. For example, we rely on your consent for us to use your personal information to send you marketing information (such as our newsletters and promotional offers) by email, SMS, or telephone. You may revoke your consent at any time. If you revoke your consent, you will not be able to use any part of our Services that requires collection or use of the data we collected or used on the basis of your consent.

In Summary…

You have a right to: (i) requesting explanations of what data of yours MeetFriend stores and how it is used; (ii) request copies of your personal data; (iii) request your data to be deleted; (iv) file a complaint about the use of your data; or (v) request your data to be transferred. Our legal basis for collecting, using and sharing your data include consent, contract and legitimate interest.

9. INTERNATIONAL DATA TRANSFERS

The personal data we collect may be transferred to, and processed and stored in, countries outside of the jurisdiction you are located in. For example, if you are located in a country with the EEA, your personal data may be processed in the United States. All international transfers of your personal data are made:

To a country or territory ensuring an adequate level of protection for the rights and freedoms of data subjects in relation to the processing of personal data as determined by the European Commission;

To a third party that is a member of a compliance scheme recognized as offering adequate protection for the rights and freedoms of data subjects as determined by the European Commission; or

Pursuant to appropriate safeguards, such as the Standard Contractual Clauses (processors) approved by European Commission Decision C(2010)593 or any subsequent version thereof released by the European Commission or the EU-U.S. Privacy Shield.

In Summary…

All of our data is processed in the United States. If you are located outside of the United States, then your data is safely transferred to our processors located within the United States in accordance with all applicable laws

Types of Data Collected

Location - Location Data Type - Precise Location

Location for allow app functions help you more helpful
You can allow or not allow location permission in app

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.